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    OTC Ep. 8 – Forgiving $16 Million In Medical Debt With Rachael Norman of Better

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    How much medical debt do you have? 

    What if I told you the Better app could possibly get your out-of-network medical bills reimbursed?

    The issue of healthcare is important for all of us.  The landscape for medical debt is ever increasing.  1 in 5 people struggle with medical debts. 62% of bankruptcies occur as a result of medical debts.

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    In This Episode


    John talks with Rachael Norman, co-founder of the Better app, about the medical debt landscape in America.  The team at Better is focused on forgiving $16 Million in medical debt.

    Meet Rachael Norman









    Rachael Norman is the founder and CEO of Better, an app that makes it simple for patients to get paid back by their health insurance when they visit a cash pay private practice. She studied Biochemistry and Biophysics at Stanford University. At Better, she has combined her health background and tech experience to tackle hard problems in healthcare. Rachael is an expert on health insurance, medical billing, and coding. Learn more at getbetter.co


    • The Better app helps people pay off out-of-network medical debts
    • It’s available in the Apple Store and an Android version will be available in 2019
    • Better users see an average reimbursement of $1200/year
    • Here is Better’s guide to understanding deductibles
    • Check here for their guide to allowed amounts
    • How do you understand your superbill?
    • Type 1 Diabetic passes away after being $50 short on Go Fund Me

    Next Episode

    OTC Ep. 9 – The Amazing Kids Club Teaches Social Skills To Kids and Families Living With Autism

    Meet John Dennis

    John is a licensed professional counselor with over 14 years of experience who specializes in counseling for individuals, couples, children, and adolescents. He focuses on working with anxious teens and adults, couples who are struggling to connect with one another, and those dealing with grief and loss.

    Thanks For Listening!

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    Disclaimer: The author of this podcast is not engaged in a therapeutic relationship with the reader and cannot give counseling advice without a confidential appointment. Readers should be sure to consult with a licensed therapist in their area or seek emergency medical attention if they are experiencing difficulty.

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